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安装火绒后系统空闲时间蓝屏

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6617 4
楼主
发表于 2021-2-20 19:30:01 | 只看该作者 |倒序浏览 |阅读模式
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本人于2021-2-18日安装火绒,版本如图安装完成后系统在空闲时间(不关机挂着)经常蓝屏,频率大概一天一次。
蓝屏代码多为IRQL_NOT_LESS_OR_EQUAL(2021-2-9日后)

蓝屏在空闲时间发生,操作电脑时蓝屏仅有一次,当时在用edge看视频,无其他软件,分别开启FPU,memtest,甜甜圈烤机一天,无蓝屏现象,关闭后会在8小时内蓝屏

最后用dism++恢复安装火绒前最新一次备份解决。

minidump文件已经上传,2021-2-9日后的dump文件因为恢复备份丢失,仅有一张图


那个1G大的MEMORY.DUMP在windbg下的分析
Microsoft (R) Windows Debugger Version 10.0.19041.685 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:UsershjtDesktopMEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is ***ailable, User address space may not be ***ailable.

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff801`77200000 PsLoadedModuleList = 0xfffff801`77e2a390
Debug session time: Fri Feb 12 12:34:04.480 2021 (UTC + 8:00)
System Uptime: 0 days 1:21:15.231
Loading Kernel Symbols
...............................................................
.......Page 806252 not present in the dump file. Type ".hh dbgerr004" for details
.........................................................
................................................................
............................
Loading User Symbols
PEB is paged out (Peb.Ldr = 000000ed`c3214018).  Type ".hh dbgerr001" for details
Loading unloaded module list
........
For analysis of this file, run !analyze -v
7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is ***ailable get stack backtrace.
Arguments:
Arg1: 0000000000000002, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000002, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.Sec
    Value: 2

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-UBG17LS

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.Sec
    Value: 87

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 77

    Key  : Analysis.System
    Value: CreateObject


BUGCHECK_CODE:  d1

BUGCHECK_P1: 2

BUGCHECK_P2: 2

BUGCHECK_P3: 8

BUGCHECK_P4: 2

READ_ADDRESS:  0000000000000002

PROCESS_NAME:  NoiseCancelingEngine.exe

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

TRAP_FRAME:  ffff9809232faf10 -- (.trap 0xffff9809232faf10)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000040246
rdx=ffffa601e9760180 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000002 rsp=ffff9809232fb0a0 rbp=ffffce0cb0e871f0
r8=000000000000082f  r9=000000000000002f r10=0000fffff801774e
r11=ffff95fa4b800000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
00000000`00000002 ??              ???
Resetting default scope

FAILED_INSTRUCTION_ADDRESS:
+0
00000000`00000002 ??              ???

STACK_TEXT:  
ffff9809`232fadc8 fffff801`77607a69 : 00000000`0000000a 00000000`00000002 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
ffff9809`232fadd0 fffff801`77603d69 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffff9809`232faf10 00000000`00000002 : fffff801`77f25440 00000000`00000000 ffffce0c`b0e87218 00000000`00000001 : nt!KiPageFault+0x469
ffff9809`232fb0a0 fffff801`77f25440 : 00000000`00000000 ffffce0c`b0e87218 00000000`00000001 00000000`00000001 : 0x2
ffff9809`232fb0a8 00000000`00000000 : ffffce0c`b0e87218 00000000`00000001 00000000`00000001 00000000`00000001 : nt!ExNode0


SYMBOL_NAME:  nt!KiPageFault+469

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  469

FAILURE_BUCKET_ID:  AV_CODE_AV_NULL_IP_nt!KiPageFault

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {4ce35ff9-c5cf-d66d-0323-0f05e33f6692}

Followup:     MachineOwner
---------

7: kd> !blackboxbsd
Version: 176
Product type: 1

Auto advanced boot: FALSE
Advanced boot menu timeout: 30
Last boot succeeded: TRUE
Last boot shutdown: FALSE
Sleep in progrees: FALSE

Power button timestamp: 0
System running: TRUE
Connected standby in progress: FALSE
User shutdown in progress: FALSE
System shutdown in progress: FALSE
Sleep in progress: 0
Connected standby scenario instance id: 0
Connected standby entry reason: 0
Connected standby exit reason: 0
System sleep transitions to on: 0
Last reference time: 0x1d700f4374b5f60
Last reference time checksum: 0xa6b09a0b
Last update boot id: 82

Boot attempt count: 1
Last boot checkpoint: TRUE
Checksum: 0xdb
Last boot id: 82
Last successful shutdown boot id: 81
Last reported abnormal shutdown boot id: 81

Error info boot id: 0
Error info repeat count: 0
Error info other error count: 0
Error info code: 0
Error info other error count: 0

Power button last press time: 0
Power button cumulative press count: 0
Power button last press boot id: 0
Power button last power watchdog stage: 0
Power button watchdog armed: FALSE
Power button shutdown in progress: FALSE
Power button last release time: 0
Power button cumulative release count: 0
Power button last release boot id: 0
Power button error count: 0
Power button current connected standby phase: 0
Power button transition latest checkpoint id: 0
Power button transition latest checkpoint type: 0
Power button transition latest checkpoint sequence number: 0
7: kd> !blackboxntfs

NTFS Blackbox Data

0 Slow I/O Timeout Records Found
0 Oplock Break Timeout Records Found
7: kd> !blackboxpnp
    PnpActivityId      : {00000000-0000-0000-0000-000000000000}
    PnpActivityTime    : 132575731994462940
    PnpEventInformation: 0
    PnpEventInProgress : 0
    PnpProblemCode     : 21
    PnpVetoType        : 0
    DeviceId           : ROOTNET002
    VetoString         :

7: kd> lmvm nt
Browse full module list
start             end                 module name
fffff801`77200000 fffff801`78246000   nt         (pdb symbols)          C:ProgramDatadbgsym
tkrnlmp.pdb5278AFF86C341677D7D7835C85B7B8441
tkrnlmp.pdb
    Loaded symbol image file: ntkrnlmp.exe
    Image path: ntkrnlmp.exe
    Image name: ntkrnlmp.exe
    Browse all global symbols  functions  data
    Image was built with /Brepro flag.
    Timestamp:        0D8333E6 (This is a reproducible build file hash, not a timestamp)
    CheckSum:         00A5938C
    ImageSize:        01046000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:


minidump.zip

911.63 KB, 下载次数: 3, 下载积分: 金钱 -1

dump文件

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6617 4
沙发
发表于 2021-2-20 19:37:20 | 只看该作者
您好, 我们看下蓝屏日志, 有结果后给您答复~
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6617 4
板凳
发表于 2021-2-22 13:30:26 | 只看该作者
您好,麻烦您下载运行火绒恶性木马专杀工具处理, 处理之后需要重启电脑. 如果处理后还存在问84题您再跟帖反馈. 如果双击后无反应, 您将专杀修改随机名后重新尝试运行.
下载地址: http://bbs.huorong.cn/thread-18575-1-1.html
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6617 4
地板
发表于 2021-2-24 14:57:30 | 只看该作者
您好, 请问使用专杀工具处理后, 还有再出现蓝屏问题吗?
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6617 4
5#
发表于 2021-3-1 15:19:03 | 只看该作者
楼主您好,一周仍未收到您的回复,您的帖子帮您关闭了,后续有问题麻烦到论坛发新帖,会有专人帮您跟进的~ 再次感谢您的支持~
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